商務(wù)英語道歉信

　　在平凡的生活中，需要使用道歉信的事情愈發(fā)增多，在寫道歉信的時(shí)候要注意態(tài)度誠(chéng)懇、語氣溫和。那么一般道歉信是怎么寫的呢？下面是小編整理的商務(wù)英語道歉信，歡迎閱讀，希望大家能夠喜歡。

　　Dear Mr. Grison

　　Thank you for your letter of 6 May 20xx concerning the faulty tableware.

　　I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.

　　We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.

　　We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.

　　I hope that you can use our company as your supplier in the future.

　　WiseMedia

　　Your sincerely